Applies To: All Gomyth products purchased through official channels in the United States and the European Union.

1. Limited Warranty Coverage

At Gomyth, we take pride in crafting quality products designed to last. Every Gomyth product comes with a 1-year limited warranty from the date of purchase, covering manufacturing defects in materials or workmanship under normal use.

If your product fails due to a manufacturing defect during this period, we’ll replace it with a new or equivalent model—free of charge.

2. What’s Covered

  • Defects in materials (e.g., broken teeth, loose joints, or warped handles not caused by misuse)
  • Defects in craftsmanship or finishing
  • Manufacturing faults detected under normal use

3. What’s Not Covered

  • Normal wear and tear, discoloration, or scratches from regular use
  • Damage caused by accidents, misuse, or improper storage
  • Damage from exposure to extreme temperatures, moisture, or chemicals (including hair dyes or cleaners)
  • Unauthorized repairs, modifications, or commercial use

In short: if it breaks because of how it was made, we’ll fix it. If it breaks because it went swimming in your hair dye bowl, that one’s on you.

4. How to Make a Warranty Claim

To file a warranty claim, please contact our support team at support@gomyth.com and include the following:

  1. Proof of purchase (order confirmation or receipt)
  2. Photos or videos clearly showing the issue
  3. A short description of what happened

Our team will review your claim within 3–5 business days. If approved, you’ll receive a free replacement or store credit, depending on availability.

5. Warranty Period by Region

  • United States: 1-year limited warranty under Gomyth terms.
  • European Union: 2-year statutory warranty period, in accordance with EU consumer protection laws.

In the EU, your statutory rights remain unaffected by this limited warranty.

6. Limitation of Liability

To the maximum extent permitted by law, Gomyth shall not be liable for any indirect, incidental, or consequential damages resulting from product use, including (but not limited to) hair-related emotional distress.

7. Proof of Authenticity

This warranty applies only to genuine Gomyth products purchased from:

Products purchased from unauthorized resellers or secondhand platforms are not covered.

8. Questions or Support

Need help or have a question about your warranty? Our support team is ready to assist at support@gomyth.com.

 Gomyth — Designed to last. Guaranteed to impress.